Shipping policy
Shipping Policy
Thank you for shopping with House Of Colors. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.
Courier Partners
We work with trusted courier and logistics partners to ensure secure and timely delivery of your orders across India and internationally.
All shipments are carefully packed and insured for added safety during transit.
Order Processing
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Orders are usually processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is dispatched, you will receive tracking details via your registered email address or phone number.
Shipping Time
Domestic Shipping (India)
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Standard delivery time: 7–10 business days from the date of order confirmation.
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Under normal circumstances, orders are delivered within 9–12 days depending on the destination.
International Shipping
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Estimated delivery time for international orders is 21–25 business days from the date of order confirmation.
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Delivery timelines may vary depending on customs clearance procedures and destination country regulations.
Please note that delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, transportation disruptions, festivals, public holidays, or courier delays.
Delivery Responsibility
While House Of Colors makes every effort to ensure timely delivery, we are not responsible for delays caused by courier companies or unforeseen circumstances.
If the customer is unavailable at the time of delivery, it is the customer’s responsibility to coordinate with the courier partner for re-delivery or pickup according to the courier company’s policies.
Shipping Charges
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Shipping charges are calculated based on the delivery location, package weight, and order value.
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Any customs duties, import taxes, or additional charges applicable for international shipments must be paid by the customer.
Tracking Information
Once your order is dispatched from our facility, tracking information and shipment details will be shared through your registered email address or mobile number.
Damaged or Lost Shipments
If your package arrives damaged or if you believe your shipment has been lost in transit, please contact us within 48 hours of delivery or expected delivery date. Our support team will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details while placing the order. House Of Colors will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Contact Us
For any questions, concerns, or assistance regarding shipping and delivery, please contact us:
House Of Colors
Email: hocolor.jpr@gmail.com
Phone: +91 7822094472
Address: J-862, Sitapura Industrial Area, Jaipur, Rajasthan – 302022, India